Privacy Policy

Introduction

This Privacy Policy ("Policy") is published by hari2cuci ("Platform", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at hari2cuci.cam. This Policy describes how we collect, use, store, share, and protect the personal data of individuals ("you", "User", "Player") who access or use thehari2cuci platform, including its website, mobile interface, games, sportsbook, promotional communications, and customer support services.

By registering an account with hari2cuci, accessing the platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated into the overall framework governing your relationship with hari2cuci.

Definitions

For clarity throughout this Policy, the following definitions apply:

Data Controller

hari2cuci acts as the Data Controller in respect of personal data collected from Players and visitors to the platform. As Data Controller, hari2cuci determines why and how your personal data is processed, and is responsible for ensuring that such processing is lawful, fair, and transparent.

hari2cuci operates the platform at hari2cuci.cam and serves Players primarily within Malaysia, with Malaysian Ringgit (MYR) as the primary account currency. The platform's operations and data processing activities are conducted in accordance with applicable data protection principles.

For all data protection enquiries, Player rights requests, and privacy-related complaints, you may contact us at [email protected] with the subject line "Privacy Enquiry".

Data We Collect

hari2cuci collects personal data in several categories depending on your level of interaction with the platform. The following table summarises the main categories of data we collect and the context in which each is gathered:

How We Collect Your Data

hari2cuci collects personal data through the following channels:

• Directly from you: When you complete account registration, submit KYC verification documents, make deposits or withdrawal requests, contact customer support, or update your account settings.
• Automatically through platform use: Technical data including IP address, device identifiers, browser fingerprint, session duration, and page interaction data is collected automatically when you access or navigate thehari2cuci platform.
• From payment processors: When you use Malaysian payment methods such as Maybank, CIMB, Public Bank, Hong Leong, FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, or USDT TRC20, our payment processing partners share transaction confirmation data with us to credit your account and process withdrawals.
• From fraud and AML screening services: We use third-party risk assessment tools to verify identity, screen against sanctions lists, and detect suspicious transaction patterns as required by our anti-money laundering obligations.
• From cookies and tracking technologies: As described in Section 11, we use cookies and similar technologies to maintain session state, remember preferences, and analyse platform usage patterns.

Legal Basis for Processing

hari2cuci processes personal data only where a lawful basis exists for doing so. The primary legal bases we rely upon are:

• Contractual necessity: Processing required to perform our obligations under the account agreement with you — including account creation, payment processing, game provision, and withdrawal processing.
• Legal obligation: Processing required to comply with applicable laws and regulations — including anti-money laundering (AML) laws, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, responsible gambling monitoring, and service improvement — where our legitimate interests are not overridden by your fundamental rights and freedoms.
• Consent: Where consent is required — for example, for optional marketing communications — we will request your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

How We Use Your Data

hari2cuci uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and operating your player account, including processing login authentication and managing account settings.
• KYC and age verification: Verifying your identity and confirming that you meet the minimum age requirement of 21 years before permitting financial transactions.
• Payment processing: Facilitating deposits and withdrawals via your chosen Malaysian payment methods (Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, USDT TRC20) and maintaining accurate transaction records.
• Gaming and sports betting services: Enabling game access, recording wagering activity, calculating and crediting winnings, and managing bonus eligibility and rollover tracking.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining records of support interactions.
• Fraud and AML prevention: Monitoring transactions and account behaviour for indicators of money laundering, fraud, multi-accounting, or other prohibited conduct as defined in our Terms & Conditions.
• Responsible gambling: Monitoring gaming patterns to identify potential problem gambling behaviour and providing timely interventions, limit reminders, or self-exclusion options where warranted.
• Platform improvement: Analysing aggregated and anonymised usage data to improve platform performance, user experience, and game selection.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to Players who have opted into marketing communications — with the ability to unsubscribe at any time.
• Legal and regulatory compliance: Retaining records required by applicable law, responding to valid legal requests from authorities, and exercising or defending legal claims.

Data Sharing & Disclosure

hari2cuci does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited circumstances:

• Payment processors: We share necessary financial data with our Malaysian payment processing partners (including providers supporting Maybank, CIMB, Public Bank, Hong Leong, FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency networks) to facilitate deposit and withdrawal transactions. These processors are contractually required to handle data securely and only for payment processing purposes.
• Game studio partners: Where required for game functionality, session authentication data may be shared with our licensed third-party game studio partners. Game studios do not receive your financial or identity data.
• Identity and fraud screening providers: We share identity data with regulated KYC and AML screening service providers for identity verification and sanctions screening purposes.
• Technology and infrastructure providers: Cloud hosting, database, security monitoring, and customer support software providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable law, valid court order, regulatory demand, or where we believe disclosure is necessary to prevent serious harm or illegal activity — including mandatory AML reporting obligations.
• Corporate transactions: In the event of a merger, acquisition, or sale of the platform, personal data may be transferred as part of the business assets, subject to continued protection under this Policy or equivalent terms.

International Data Transfers

Some of hari2cuci's third-party service providers — including cloud infrastructure providers, fraud screening tools, and game studio partners — may be located in countries outside Malaysia. Where personal data is transferred internationally, hari2cuci takes appropriate steps to ensure that such transfers are conducted securely and that recipients are bound by data protection standards consistent with those applied byhari2cuci.

Such steps may include contractual data transfer clauses, verified adequacy of the recipient's data protection regime, or other appropriate safeguards. Players who have questions about international transfers of their data may submit an enquiry to [email protected].

Data Retention

hari2cuci retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. The following general retention principles apply:

• Active account data: Retained for the full duration of your registered account with hari2cuci.
• KYC and identity verification documents: Retained for a minimum period after account closure in accordance with applicable AML regulatory requirements, which typically mandate multi-year retention of identity records.
• Financial transaction records: Retained for the period required by applicable financial record-keeping and AML regulations.
• Customer support communications: Retained for a reasonable period to support quality assurance and dispute resolution, after which they are deleted or anonymised.
• Marketing preference data: Retained until you withdraw consent or request deletion.
• Technical and log data: Retained for a limited rolling period for security monitoring and fraud detection purposes, then deleted or aggregated into anonymised statistical form.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised such that it can no longer be attributed to any individual.

Cookies & Tracking Technologies

hari2cuci uses cookies and similar tracking technologies on its platform to support essential site functionality, remember your preferences, maintain session security, and analyse usage patterns. The following cookie categories are used:

• Strictly necessary cookies: Essential to the operation of the platform — including session authentication, login state maintenance, and CSRF protection. These cannot be disabled without impairing core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings and display options, so you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect aggregated, anonymised data about how Players navigate the platform — including page views, session duration, and feature usage — to inform platform improvements. Individual-level data from analytics cookies is not used for profiling or marketing targeting.
• Security and fraud prevention cookies: Used to detect and prevent fraudulent activity, identify suspicious access patterns, and protect account security.

You may manage non-essential cookie preferences through your browser settings. Disabling functional or analytics cookies may affect your platform experience but will not prevent you from accessing core gaming features.

Data Security

hari2cuci implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and hari2cuci's servers;
• PCI-DSS compliant payment processing via third-party processors — raw card or bank account numbers are never stored on hari2cuci's systems;
• Multi-factor authentication (MFA) available on all Player accounts to prevent unauthorised login;
• Access controls limiting internal access to personal data on a strict need-to-know basis, with access logs maintained for audit purposes;
• Regular security assessments of the platform's infrastructure and codebase;
• Automated fraud and anomaly detection to identify suspicious account activity in real time.

While hari2cuci takes reasonable and appropriate steps to protect personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying hari2cuci immediately if you suspect that your account has been compromised.

Your Rights as a Data Subject

Subject to applicable data protection law, you have the following rights in respect of your personal data held by hari2cuci. You may exercise any of these rights by submitting a written request to [email protected] with the subject line "Data Rights Request", together with sufficient information to verify your identity.

hari2cuci will acknowledge valid data rights requests within 5 business days and will provide a substantive response within 30 calendar days. Where a request requires additional time due to complexity or volume, we will notify you and provide an estimated response date.

Minors & Age Verification

hari2cuci strictly prohibits access to the platform by individuals under the age of 21. We do not knowingly collect or process personal data from minors. The mandatory KYC identity verification process — which requires submission of a government-issued identification document confirming date of birth — is the primary mechanism through which we enforce this requirement.

If hari2cuci discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the data collected from the minor to the extent not required for legal reporting purposes, and take appropriate remedial action in accordance with applicable law.

If you believe that a minor has registered an account on hari2cuci, please contact us immediately at [email protected] so that we can investigate and act promptly.

Policy Amendments

hari2cuci reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered Players via email or by displaying a prominent notice on the platform prior to the changes taking effect, where operationally practicable.

The "Last Updated" date at the top of this page reflects the date on which the most recent version of this Policy was published. The current published version constitutes the full and binding statement of hari2cuci's privacy practices.

We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of thehari2cuci platform following the effective date of any amended Policy constitutes your acknowledgement of the updated terms.

Contact Us

For any privacy-related questions, data rights requests, or complaints regarding the handling of your personal data by hari2cuci, please contact us using the details below. Please do not include sensitive account credentials or financial data in your initial communications — our support team will guide you through a secure process where document submission is required.